Shipping Policy

While we strive to ensure prompt and accurate delivery of all orders, welbess.com is not liable for delays caused by events beyond our control, such as carrier issues, customs clearance, or natural events. Estimated delivery times are provided for reference only and are not guaranteed. Shipping costs are calculated based on your order total, with free shipping available on orders over 200 TND and a flat rate of 8 TND for orders below. Any additional fees (customs, taxes, etc.) are the responsibility of the customer. welbess.com reserves the right to modify shipping policies without prior notice.

At welbess.com, we are committed to providing timely delivery of your orders. Here are the key points of our shipping policy:

• Shipping Costs: We offer free shipping on orders over 200 TND. For orders below this amount, a flat shipping fee of 8 TND will apply.

• Processing Time: Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

• Delivery Time: Estimated delivery times are between 3-7 business days, depending on your location. These times may vary due to external factors.

• Order Tracking: Once your order is shipped, you will receive a tracking number to monitor its status.

• Delivery Issues: While we strive to meet delivery estimates, welbess.com is not responsible for delays caused by carriers or unforeseen circumstances.

• International Shipping: Currently, we only ship within Tunisia.

For any questions regarding shipping, please contact our customer service.

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.